About us
Behind the scene at Hucom
Our mission
It’s all in the name: HU–COM, Human Communication.
To make that happen, we engage a virtual talent pool with the best and brightest independent contractor agents from all over France. The people who gravitate to Hucom want to be empowered; they want to be challenged; and they want the independence of a flexible schedule and fulfilling work-life balance.
We are passionate
We take deep pride in what we do.
We are passionate about our respective fields and the customer care world.
We are caring
The definition of caring is to be kind and give an emotional support to others.
Based on that, we profoundly care about our team, our Assistance Heroes, our companies and their customers.
We are dreamers…
We are not afraid to dream of a better world.
A world where a customer smile is the only outcome after an interaction with a company.
... But also pragmatic
We know we have to wake up and work hard every day to create this dream.
As unreachable this world seems today, we are laying the foundation, brick by brick, to make it a reality.
Your customers. Our priority.
We are dedicated in making your customers smile
Through the mix of our proprietary platform, our “AI empowering human” solution, our network of amazing Assistance Heroes and our awesome team, we aim to make the customer services industry a better place.
Meet Our Clients
we work for them
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in France