About Hucom
Created in 2019 with the mission to develop a new kind of customer support, our objective is to offer a more balanced & flexible solution than what is available today.
Our mission
Our mission is to empower our network of local agents delivering world-class customer experiences and exceptional results.
We truly believe Human are the key to incredible customer care.
It’s all in the name: HU-COM, Human Communication.
It’s all in the name: HU-COM, Human Communication.
To make that happen, we engage a virtual talent pool with the best and brightest independent agents from all over France.
The people who gravitate to Hucom want to be empowered; they want to be challenged; and they want the independence of a flexible schedule and fulfilling work-life balance.
The people who gravitate to Hucom want to be empowered; they want to be challenged; and they want the independence of a flexible schedule and fulfilling work-life balance.
What does that mean for you? Hucom’s network of agents tend to be more happy and enthusiastic people. They are proud of the work they do and the difference they make.
That means the people interacting with your customers and representing your brand are here to create the best experiences possible.
That means the people interacting with your customers and representing your brand are here to create the best experiences possible.
We are caring
We profoundly care about our team, our assistance heroes, our partners and their customers.
We are passionate
We take deep pride in what we do.
We are passionate about our respective fields and the customer care world.
We are passionate about our respective fields and the customer care world.
We are dreamers…
We are not afraid to dream of a better world.
A world where a customer smile is the only outcome after an interaction with a company.
A world where a customer smile is the only outcome after an interaction with a company.
... But also pragmatic
We have to wake up and work hard every day to create this dream.
As unreachable this world seems today, we are laying the foundation to make it a reality, one conversation at a time.
As unreachable this world seems today, we are laying the foundation to make it a reality, one conversation at a time.
in France